What happened to customer service!?

After a lovely experience at First Watch this morning I have decided I can no longer take poor customer service. I WILL contact each and every business that does not offer quality CS. Enjoy the letter I just sent to the customer service department of First Watch.

Hello!

After much thought as to whether or not I should contact your offices about my experience this morning, I have decided you should know how this situation was handled by the manager at 11112 Shawnee Mission Parkway, Shawnee Mission, KS. Today is my birthday, I was eating out with my mother and children to begin my day. I ordered the Bacado. We enjoyed our cups of coffee with great conversation and were promptly served our hot meals. Upon arrival of my omelet I notice the avocado slice atop my folded egg had black spots all over it. Being that I have consumed avocados for 30 years now on a regular basis, I knew that this avocado was at the beginning stage of rotting. I know the taste of rotten avocado and I have no intention on ever tasting it again. Suspiciously, I cut open my omelet and lo and behold the avocado slices within my omelet are not only black specked BUT have HUGE areas of BLACK, and I do mean BLACK all over them. GROSS!!!!! I was immediately disgusted, my mother was disgusted. I was shocked that a cook would actually put that on a plate coming out of the kitchen!!!! I called the waitress over and showed her the avocados. The waitress then informs me that it was OK, this "happens under the warmer." HUH!? Was this lady really trying to tell me the warmers are rotting the avocados? I then proceeded to ask for a manager to come speak to me. The manager arrived at my table in a very quickly. Once again, I pulled apart my omelet to reveal the black sludge of avocado that lye within. Much to my surprise, the manager did not seem apologetic AT ALL. He fed me the same idiotic statement, that this "happens under the warmer." I looked at him like he was crazy, and I am sure my head was about to spin off of my shoulders. I do not appreciate being treated like I am an idiot, anybody who looked at those avocados would KNOW FOR A FACT they were rotten! Luckily, we didn't have to get into that, I remained calm and the manager said he could "go ahead and make another one for me." You think? I would hope so, since you just served me rotten food, and no apology, really? Anyway, I just thought you should know about this situation so you can better educate the staff at this restaurant about avocados and proper customer service. I did happen to look up some things at the restaurant on avocado's, here is a short and simple explanation you may want to pass on to the staff at this location. Thank you for your time.

Starting up the "stash"

I am a hoarder. A wool hoarder. I can' t help it, I am totally addicted to the squishyness, the way it glides across my knitting needles, the sheen of the color, the drape of each garment I complete. I love wool. Although it is still sweltering hot here, for the most part, I have begun Mavericks fall longies stash. What are longies? That is a whole other discussion that you would not care about unless you cloth diaper. If you do, and you don't know, look it up. Baby boy is going to be looking fit in his fall wardrobe!

Pattern Used (for the most part): Eviepants by Marilyn Porter

Happy Birthday Maverick!

Happy birthday old man, I can't believe you are already ONE!

Love,
Mom

Far Away SO Close.

I have no idea where time goes. I blinked and my baby girls are 5, 4, and almost 3. NOT POSSIBLE. Every season I weed through their wardrobes. Articles of life just float away into the distance, lost in time forever. It was gut wrenching to watch dozens of hand knit clothing, I had made, be shipped to another doorstep. I found a knitting pattern that I love, written by the insanely talented Carina Spencer, titled "Far Away, So Close." I decided to use all the scraps I had hoarded away from each project (or at least the ones on cestari, or similar base) and combine them into a keepsake for me. I couldn't be happier with the final result!

Furniture re-do

A day. That is all it took me to refinish this old, warped, doesn't match anything in my house, $5 garage sale book case! With enough spray paint, I too can rule the world!

Mothers Day!

We are rapidly approaching Mothers Day. What are you getting the special women in your life who can proudly call themselves a mother? I have been preparing for weeks. Knitting for days, organizing pictures for hours, and stalking internet flower shops for the best deal. This year I seem to have all of my ducks in a row.

For Martha:
Every year I order a copy of our family photo album and give this to her. Yes, an album of my family. Granted, the book is over $100 to be printed, and she enjoys bragging on her grandkids. :)

For Mary Ann:
A rainbow of hand knit washcloths. I know, more than anything, my mom values hand made gifts.


For Kelly:
A custom print 16x20 canvas of her grandkids. Photo taken by me @ the Nelson Atkins Art Gallery in Kansas City, MO.

Silk. For play and art.

3 years ago, when I was pregnant with Isabella, I dyed a 6 foot long piece of silk. Why? Just because, I am cool like that. It has been used for so many things since. When Bella began to walk I would tie the silk around her waist so I could track her through the yard. She would have this long rainbow trailing behind her every step. The girls often times use it for fort building, it has been a parachute, and most commonly Rapunzel's hair. Unfortunately silk is somewhat delicate. After tons of use, with rips here and there, I decided to buy another piece to dye. This time we would do a family art project.

First I mixed up all the fiber reactive dyes with shaving cream in different colors in the baby jars I have been hoarding. (Thank you pinterest) I used Q-Tips initially as their paint tools, which we later added paint brushes to complete the job.





Next I wrapped my silk around some scrap wood that I built into a frame. Let the painting begin!



Tada!!!!